Purchase
Payment through our online shop can be made via PayPal with the option to pay using a credit or debit card if you do not have a PayPal account.
Alternatively payments can be made to our bank account, please contact us for the details and to place an order. Unfortunately we are unable to take telephone orders.
Our kites can also be ordered and fulfilled directly by us through our pages on the UK Amazon and Ebay marketplaces. On these marketplace links our pterodactyl kite is only sold by Jurassic Kites Ltd.
Shipping and delivery times via Amazon and Ebay may be slower than if ordered directly through jurassickites.co.uk
UK Delivery Information
Kites
Mainland England, Lowland Scotland, and Wales – 3-4 working days (Monday to Friday) via a Parcelforce 48hr service £5.95
Deliveries local to Dorset may be done via Evri
Highlands and Islands – 5-7 working days via Evri or similar £6.95
Northern Ireland – 5-7 working days via Evri or similar £6.95
Channel Islands – up to 10 days via Parcelforce or similar £15.00 – Jersey and Guernsey are listed as seperate countries in the cart drop down menu
Deliveries to outlying parts of the UK may take longer
Gifts, spare parts and cards/wrapping paper only
2-3 working days via Royal Mail £1.95
Orders are dispatched the next working day (Monday to Friday) following ordering. Delivery timings are not guaranteed.
Up to 30 kites and/or spare part items can be ordered at the same time and for the same delivery cost. For larger orders of kites or spare parts please contact us.
International Shipping Information
Unfortunately, due to Brexit we are currently not shipping kites to the EU, we hope to do so again in the future. We do however have stockists in the EU who will supply customers in other EU countries through their online ordering or kites can be ordered through Ebay and their Global Shipping Programme.
Shipping outside of the UK can take up to 10 days. Costs are:
Kites
USA – £24.00
Canada – £29.00
Rest of World – £40.00
Gifts, spare parts and cards/wrapping paper only
Europe – please contact us to place an order
USA – £10.00
Canada – £10.00
Rest of World – £15.00
Christmas
In accordance with the published Christmas shipping times for our couriers, Parcelforce and Evri, our last posting dates for Christmas 2023 are:
UK mainland and lowland addresses, sent via Parcelforce, orders to be received by 5pm on Wednesday 20th December. Orders received from 5pm on Tuesday 19th December will be sent on a Parcelforce 24 hour service and will be subject to a shipping charge of £7.95 as compared to our usual shipping charge of £5.95.
UK highland and island addresses including Northern Ireland, sent via Evri, orders to be received by 5pm on Friday 15th December.
To confirm delivery times for international orders please contact us before placing an order.
We strongly recommend placing orders early in advance of these last shipping dates as delivery dates are not guaranteed and subject to weather and other factors outside of our control.
Jurassic Kites Ltd will be closed between Saturday 23rd December and Saturday 30th December inclusive.
Returns
We hope you will be delighted with your purchase. However if you change your mind, please contact us and we will provide you with a return address. The product should be returned in its original, unused condition with proof of purchase and we’ll refund the purchase price. Unless faulty, this must be within 14 days of receiving your order. By original condition, we mean unused and in its original packaging with labels. This policy is in addition to your statutory rights and Consumer Rights.
Where you decide to return the kite our refund will cover the cost of the product/s and our standard outward delivery charges (not the additional cost of any premium/overnight service). It is your responsibility to cover the return postage, our suggested courier is Evri.
Faulty goods
If the kite is missing any part please contact us and we will send you the missing part by return.
If the product is damaged on receipt then contact us and we will arrange for a pre-paid returns label to be emailed to you and either a refund or replacement provided. If the product is deemed faulty then the refund will cover the product cost and the postage paid.
Contact and Disputes
To contact Jurassic Kites:
+44 7809 443733
Or use the contact form
Jurassic Kites Ltd, PO Box 7755, Dorchester DT1 9GQ
